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Support Staff

TVFMS is seeking someone with a strong customer service background to support the office team.

Predominantly home-working, you will be working as part of a small team supporting our clients, managers and mediators.

A strong customer service background is essential to be able to manage the customer-focussed tasks, dealing with telephone and email enquiries, booking appointments and processing legal paperwork. Very high attention to detail and accuracy is required, and we place more weight on this than the ability to work quickly.

A strong but patient communicator who can remain calm under pressure would fit the bill perfectly!

Please only apply if you are confident working alone and unsupervised for periods of time.

Part-time hours to be discussed but will require a degree of flexibility to cover for holidays and other absence as required.

If you’d like to find out more, email us at and we’ll send you a full job description.


We don't have any openings for trainee mediators at the moment.  We recommend the National Family Mediation training course which meets all the requirements of the Family Mediation Council.

Here is a link to the National Family Mediation training information 


If you have already completed a Family Mediation Council authorised training programme and wish to be considered for future opportunities, please send your CV to the Mediator Supervisor: 

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